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OlyBet HR
FAQ
FAQ
Account
How do you verify your OlyBet player account?
How to close your user account?
I’m trying to register an account, but it claims my e-mail address is already registered.
How to re-open my account?
How to change your password?
Can I create a new user account if I already have one?
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Deposits
What deposit methods can I use?
What to do if the deposit is not visible on the user account?
What is IBAN and CVC / CVV code?
Can I track my previous deposits?
Are there any deposit fees?
Is it possible to use someone else's card to make a deposit into your own account?
Withdrawals
What are the available payout methods?
How long does it take to receive my winnings?
How to change or add your bank account
Can I track my previous payouts?
How can I cancel my withdrawal?
Do you have fees on payouts? Will my online gambling winnings be taxed?
See all 7 articles
Promotions & Bonuses
Wagering and closing bonus
How to qualify for second deposit bonus (400 free spins)?
How to qualify for first deposit bonus?
What does Wagering / Turnover Requirement mean?
How do online casino tournaments work?
How do Free Spins work?
See all 8 articles
Casino
What is RNG?
Can I play for free?
What is volatility?
My game is stuck, what can I do?
The game isn't launching. How can I resolve this?
My casino game is running slow. How can I fix it?
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General questions
How do I clear cache & cookies?